Terms and Conditions
The following Terms and Conditions apply to all users of this website and the products and services offered on it.
In these Terms and Conditions, the terms “we”, “us” and “our” refer to Bird Control New Zealand which is a division of Easy Technology Solutions Ltd.
“You” are the user of this website (and “your” has a corresponding meaning). The term “customer” refers to the person or company purchasing
goods and/ or services offered on this website.
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not accept these
Terms and Conditions, you must refrain from using this website.
Prices
Unless stated otherwise, all prices stated on this website or provided by Bird Control New Zealand are quoted in
New Zealand dollars and include New Zealand Goods and Services Tax (GST). Bird Control New Zealand reserves the right
to change any price quoted without notice at any time.
Order Processing
Bird Control New Zealand will process and despatch your order within 24hours after we have received your payment
in full. Orders received on a weekend will be processed the next business day. If an item is temporarily out of stock
we will notify you with the approximate shipping date.
Payment
Payment can be made by credit card, direct bank payment, cheque or cash on pick up. Cheque payments will not be
considered payment until it has been fully cleared through the banking system into our bank account. Bird Control
New Zealand may require payment in advance for the supply of any goods or services to the customer.
Delivery Charges
All orders that are less than 20kg in weight will be couriered. Delivery charges depend on order size and weight.
Bird Control New Zealand will include shipping cost as part of the quotation.
Delivery
Orders to main areas in NZ should arrive within two business days and orders to smaller and rural areas usually
take a day longer. Please inform us if your order has not arrived after 5 business days. Bird Control New Zealand
shall not be held responsible or liable in any way for delays or defaults in delivery of the order or any part
thereof nor for any direct or consequential loss or damage arising there from.
Damage
All items are thoroughly checked before despatch. Our couriers and freight contractors cover all items.
Bird Control New Zealand is not responsible for damage or loss to goods in transit. If you find an item being
damaged please contact the courier company immediately.
International Orders
Bird Control New Zealand processes international orders and ships to international locations.
International orders are GST free. The standard international postage rate will apply and we will
advise you of the cost prior to shipping.
Returns Policy
Bird Control New Zealand is committed to customer satisfaction. We accept returns of goods
within the first 30 days after purchase. The 30-day period starts when you receive your order.
If you decide to return a product during the 30-day period Bird Control New Zealand will refund
the full purchase price less a 20% restocking fee. Refunds are made if the returned goods are
in original and resalable condition including all packaging, manuals and registration cards.
Exceptions apply to consumables and special purpose goods. See the list below for details.
Returned items that are missing parts or are not in original condition will be charged a higher
restocking fee at our discretion (minimum fee 25%). Shipping charges are the responsibility of
the customer. Damage due to improper packaging or loss of goods is at the risk of the customer
and may result in the refund being declined. We recommend using track- and traceable Courier only.
Presentation of the purchase receipt and a return authorisation number are required.
Please contact us to obtain your return authorisation number before returning any items.
We cannot accept returns after 30 days.
Exceptions
Some items are not returnable under any circumstances. These include all consumables and
all special purpose goods (i.e. customized hardware and/ or software).
Purchase for Business Use
For any purchase for business or commercial use (as defined in the Consumer Guarantees
Act 1993), the consequential loss provisions of the Act do not apply.
Warranty
All hardware goods are covered by a 12 months return to base parts and labour warranty
from the date of invoice. Rechargeable batteries are covered by a 6 months return to base
warranty from invoice date if the fault is due to faulty materials or workmanship.
Warranty is void through misuse, misapplication, improper handling or other abnormal
factors which affect the normal life time of the goods. No warranty can be given for
spare parts, consumables and other goods not installed or setup by Bird Control New
Zealand personnel or its qualified contractors. Warranty on any goods will be void
if goods or labels have been found tempered with. Software and consumable goods
(i.e. non-rechargeable batteries) are not covered by any warranty.
Accounts
Payment for new customers is due in full upon delivery and/ or completion of work
until such time that an account is setup. Payment of accounts is due on the 20th of
the month following invoice date. Interest on overdue accounts is charged at the
rate of 2% per month and shall accrue on a daily basis starting from the due date.
All costs incurred in the recovery of any overdue amount including debt recovery
and/or collection, commissions, Court and legal fees will be payable in full by the customer.
Property and Risk
Despite the customer having possession of any goods, ownership is retained by
Bird Control New Zealand until the customer pays in full all money owed.
Risk in any goods supplied shall pass to the customer at the point of delivery.
Default
If the customer fails to comply with any of these Terms and Conditions, becomes bankrupt
or is put into receivership, liquidation or statutory management, Bird Control New
Zealand is entitled to cancel any orders already made and any credit accounts
conducted by the customer and all money owing to Bird Control New Zealand by the
customer will become immediately due and payable and Bird Control New Zealand will
be entitled to recover from the customer any losses, damages, costs, interest,
fees, charges (including handling charges payable by the customer) and expenses
incurred by Bird Control New Zealand as a result of the customer’s default
and the subsequent cancellation of such order by Bird Control New Zealand.
Feedback, Queries and other Questions
We appreciate customer feedback and comments. Please use the ‘Contact Us’
link on our website and submit your comments or questions.
Disclaimers
Any claims for errors or unsatisfactorily work must be made within 7 days of issue of an invoice.
Bird Control New Zealand is only under an obligation to deliver goods and services in accordance with
their general description, whether or not a special description may have been given or implied by law.
The customer acknowledges and agrees that Bird Control New Zealand has not given any representation
or warranty as to the quality, state or condition of goods supplied, or that the goods are
fit for any particular purpose.
All conditions, warranties and terms whether implied, statutory or otherwise are excluded to
the fullest extent permitted by law.
Copyright
All information on this website is subject to copyrights owned by Bird Control New Zealand and
other individuals or entities. Any reproduction, retransmission, republication, or other use
of all or part of any document found on this site is prohibited, unless prior written
permission has been granted by Bird Control New Zealand or the appropriate copyright
owner. All other rights reserved.
This website includes links to other Internet sites. Bird Control New Zealand takes no
responsibility for the content or information contained on those other sites, nor does it
exert any editorial or other control over those other sites.
Laws and Limitation of Liability
Bird Control New Zealand will not be liable for lost profits, loss of business or
other consequential, special, indirect, or punitive damages, even if advised of the
possibility of such damages, or for any claim by any third party except as expressly
provided herein. Bird Control New Zealand will not be liable for products or services
not being available for use. The customer agrees that for any liability related to
the purchase of products or services, Bird Control New Zealand is not liable or
responsible for any amount of damages above the aggregate dollar amount paid by
customer for the purchase(s) under this agreement.
If any parts of these Terms and Conditions shall be held to be illegal, unenforceable
or invalid, the remaining parts shall continue in full force and effect. The laws of
New Zealand shall govern these Terms and Conditions and Bird Control New Zealand
and the customer hereby submit to the non-exclusive jurisdiction of the courts of
New Zealand. The customer hereby waives any right they may have to claim that the
above submission to jurisdiction is an inconvenient forum.
Privacy
Our privacy policy states how Bird Control New Zealand collects and uses all
information and data supplied. Please use the 'Privacy' link on our website for full details.
Accuracy of Information
Although every effort is taken to ensure the accuracy of the information contained
within this website, Bird Control New Zealand cannot warrant or guarantee that
the content of the website will always be current, accurate or complete.
Technical Issues and Security
Your use of this website and any associated services may be subject to interruption
or delay on occasion. Due to the nature of the Internet and electronic communications,
Bird Control New Zealand and our service providers do not make any warranty that
the website or any associated services will be error free, without interruption
or delay, or free from defects in design.
No data transmission over the Internet can be guaranteed to be secure.
Whilst we endeavour to protect information within our control, we do not
warrant and cannot ensure the security of any information which you transmit
to us. Accordingly, any information which you transmit to us is
transmitted at your own risk.
Hyperlinks
You may not publish or distribute any hyperlink to this website without our prior
written permission in each instance. In consideration for any right granted by Bird
Control New Zealand you will undertake to observe any terms and conditions we notify
as a condition of our permission. This website may contain hyperlinks to third party
websites (“external hyperlinks”). External hyperlinks are provided for your
convenience only and may not remain current or be maintained. Bird Control New
Zealand makes no endorsement of, and accepts no responsibility for, any content
accessible through any external hyperlink. You are responsible for complying
with any terms and conditions imposed by third party websites.
Changes
Bird Control New Zealand may update or revise these Terms and Conditions, including
the Privacy Policy, at any time. Changes to these Terms and Conditions will take
effect immediately once they are published on this website. You are responsible
for regularly checking these Terms and Conditions for changes. If you continue
to use this website after we post changes to these Terms and Conditions,
you indicate your acceptance of such changes.
